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The aim of our committed team is to provide the very highest quality medical care to out patients in a friendly, courteous and professional manner. We aim to achieve this through continual development in training and education both individually and as a team.
The practice is led by our four Partners: Dr MacEachern, Dr Bate, Dr Fennelow & Dr Treen.
We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.
Telephone System Upgrade
We wish to inform patients that we are upgrading to a new telephone system on Wednesday 24th April.
Switchover will take place sometime after 10:00am.
We are advised that this will cause minimal disruption to our services.
The change will align us to NHS England’s Modern General Practice Access Model, which includes the adoption of cloud-based Digital Telephony.
When call queues are lengthy, patients will have the option to request a call back, whilst maintaining their place in the queue.
Furthermore, the new telephone system will enable us to analyse call trends which will provide better insights into patient demand and access that will help us plan and support improvements in the patient experience.
Thank you for your understanding during this time.
PRACTICE CLOSURE
This Practice will be closed from 12:30 to 18:30 on Tuesday 30th April for staff training.
Emergency cover will be provided, please telephone 111 to access these services:
Repeat prescription requests will not be dealt with during these times so please ensure sufficient notice is given to enable your practice to provide these for you prior to practice closure dates.
